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What is Faraway Out?

Faraway Out is a small nature-inspired art and apparel company We are family owned and operated, and based in Australia.

The 'Out' part of our name stands for Outside... or Outdoors... We encourage you to get 'out' as often as possible, and we hope to foster a greater interaction between people and the wonders of the Natural World.

Read more about our ethos here

Read more about our sustainability journey here

Why are your products 'made-to-order'?

We love nature and we are on a sustainability quest!

Our products are made-to-order so that textile waste through over-production is greatly minimised.

We partner with over 140 trusted production facilities worldwide, with the aim of producing your order as close as possible to where you live. This in turn reduces the impact of shipping long distances.

What is your refunds/ returns policy?

Please find our returns policy here

How long will my product take to get to me?

Generally products are produced within 2-7 days of ordering.

Shipping time depends on your proximity to one of our production partners. Shipping costs and estimated delivery time frames are displayed at checkout.

Here are some estimated shipping times based on your location:

If produced locally in your country:

Economy 4-8 business days

Standard 2-5 business days

If produced overseas and shipped internationally to you:

Standard 10 - 30 business days

In many cases, delivery will be sooner than expected!

We encourage you to avoid ordering products which need to be shipped internationally. This costs you more, and is not good for the environment. Please rather pop us a message to let us know where you are based, and we will notify you if we are able to source a production partner nearer to you.

Please see our shipping policy here for more information.

Where will my order ship from?

Our products are 'made-to-order' with production partners based in many countries around the world. Currently our products are able to be produced in over 140 facilities, in over 200 countries around the world. However not all of our products or colours are available in all of these countries.

At checkout, if the shipping cost high and the delivery time is estimated as 10 to 30 business days, this will likely mean that at present, your product can only be produced in another country, and then shipped internationally to you.

We encourage you to avoid ordering products which need to be shipped internationally. This costs you more, and is not good for the environment. Please rather pop us a message to let us know where you are based, and we will notify you if we are able to source a production partner nearer to you.

Please see our shipping policy here for more information.

What about international taxes, duties and Customs charges?

International customers may be required to pay sales tax, duty and/or Customs charges depending on their country. These charges are the responsibility of the customer and are not included in the cost of the product or shipping charge.

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to your country. If taxes are refused and order is returned to sender, we will not be able to offer a refund.

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